Frequently asked questions
Everything about HelloGen in one place. If your question isn’t here, email us.
Basics
What is HelloGen?
HelloGen is a free online AI image tool. It generates images from text prompts using Z-Image Turbo and edits existing images from plain-language instructions using Qwen Image Edit 2509. It works in your browser with no installation or account.
Is HelloGen really 100% free? What’s the catch?
It is free, and the “catch” is visible on the page: advertising. Ad revenue covers our model inference and hosting costs. There are no credits, no trial periods and no locked premium features.
Do I need an account or app?
No. HelloGen is a website that works on desktop and mobile browsers. There is nothing to install and no registration.
Which languages does HelloGen support?
The interface is available in English, German, French, Spanish, Portuguese, Italian, Simplified Chinese and Traditional Chinese. Prompts can be written in most major languages.
Images & rights
Can I use generated images commercially?
Yes. Images you create on HelloGen can be used for personal and commercial purposes. You are responsible for your prompts: don’t generate content that infringes trademarks, copyrighted characters or a real person’s likeness without permission.
Is there a watermark?
No. Downloads are clean, full-resolution images without any watermark.
How many images can I generate?
There is no daily quota. A light rate limit keeps the service responsive for everyone; for normal use you will never notice it.
What content is not allowed?
Sexual content involving minors, non-consensual imagery of real people, and content designed to deceive (e.g. fake documents) are blocked and against our terms. Full details are in the Terms of Service.
Technology & privacy
Which AI models power HelloGen?
Text-to-image runs on Z-Image Turbo, an efficient open text-to-image model known for fast, high-quality output. Editing runs on Qwen Image Edit 2509, an instruction-following image editing model from Alibaba’s Qwen family.
Are my prompts or photos used to train AI?
No. Prompts and uploads are processed to generate your result and briefly retained for abuse prevention, then deleted. They are not used for training and never sold.
Why do I see ads, and are they tracking me?
Ads are what make HelloGen free. Depending on your cookie choice, ads are either personalized or contextual (non-personalized). You can change your consent anytime via the cookie settings.
How fast is generation?
Typically around five seconds per image with Z-Image Turbo, depending on load and image size. Edits with Qwen Image Edit usually take slightly longer.